Increased Focus on Digital Experience Management Prompts New Research- Done Jointly by Dennis Drogseth and Julie Craig

Increased Focus on Digital Experience Management Prompts New Research- Done Jointly by Dennis Drogseth and Julie Craig

Digital and user experience management has been the focus of multiple EMA research studies throughout the years, both as a stand-alone topic and as part of EMA’s ongoing examination of critical trends such as digital and operational transformation, IT performance optimization, and of course application performance management (APM).  In many respects, optimizing the digital experience [...]

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Effective Security Requires a Change in Mindset and the Protection Paradigm

Effective Security Requires a Change in Mindset and the Protection Paradigm

Nearly every day another successful breach is reported. In 2016 alone, organizations from major governmental agencies such as the IRS and Department of Defense, to major retailers including Wendy’s, have succumbed to attack. These organizations are not alone; every major business and governmental sector has been compromised. Large tech companies such as LinkedIn and Oracle, healthcare providers including Premier Healthcare (as well as numerous hospitals), manufacturers, major educational institutions, and large financial organizations have all succumbed to either internal or external threats. What do all of these organizations have in common? Quite a lot, actually: Dedicated manpower for cyber security defense and ...

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Windows 10…One Year Later

Windows 10…One Year Later

Time flies when you’re upgrading operating systems. It has officially been a year since Microsoft introduced Windows 10 to much fanfare and approbation. Acceptance of the platform was almost immediate, with many users simply grateful to migrate away from the much-maligned Windows 8 environment. At the core of the problems with the previous edition of Microsoft’s flagship OS was that the GUI was designed to function more effectively on a tablet than on a PC, which infuriated users who had grown used to the Windows 7 look and feel on their laptops and desktops. The release of Windows 10 gave ...

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It’s fascinating how the meaning for just about every term relevant to service management can be a matter of debate—including IT Service Management itself (a discussion for another time).  However, what’s sparking this blog centers around the three other terms in the headline—“service desk,” “Operations” and “Analytics,” plus a fourth—“cognitive computing.” In reading Brian Jeffrey’s...

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NGDATA, a small but rapidly growing applied big data analytics solution vendor, just released the latest version, Lily 3.0, of its big data personalization platform on May 13, 2014.  Before delving into NGDATA’s unique and effective approach for advancing a company’s understanding of its customers through more accurate and in depth customer intelligence, and before considering...

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Posted in Evan Quinn

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In late April, 2014, Informatica (INFA – NASDAQ) boasted another sterling quarter from a financial perspective for Q1-FY14, with revenues up 13%, and deferred revenues up 14%.  What makes INFA’s Q1-FY14 results particularly impressive is that Q1-FY13 was an important comeback quarter for INFA, thus Q1-FY14’s 13% growth rate was over a strong baseline.  INFA’s...

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On April 23rd, 2014 Dell announced its new Vulnerability Threat Monitoring and Prioritization service delivered through the SecureWorks Counter Threat Platform.  This managed service was created to expand the current Vulnerability Management offerings and increase customer value by creating the ability for customers to integrate their own vulnerability management systems.  With the additional context provided...

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posted by David Monahan   | April 22, 2014 | 0 Comments

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What’s the issue with BYOD? Data Control… What’s the issue with Data Sharing? Data Control! Let’s face it, though it took an evolution of about 15 years, industry figured out that Data Management and Control are the underlying security issues.  Data is power, knowledge, money, control.  If you have it you’re in control.  If you...

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Despite the SMAC (social, mobile, analytics, cloud) trends being in plain sight for the past half decade, and SaaS Customer Relationship Management (CRM) apps being available for well over a decade, the business value proposition of SaaS CRM apps has only just recently made progress.  First generation SaaS CRM apps enabled small and medium businesses...

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posted by Evan Quinn   | March 26, 2014 | 0 Comments

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For those that think that cloud is mainly about Amazon Web Services (AWS), Salesforce.com, Google, IBM, Microsoft Azure, Rackspace, and a list of smaller SaaS and PaaS vendors, think again.  After several years of investment, in the form of their own R&D, M&A, re-educating their channel, and changing internal systems to better support the cloud-style...

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posted by Torsten Volk   | March 17, 2014 | 0 Comments

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Evan Quinn and I have been collecting popular customer questions for a while and wanted to share our thoughts on these questions in the form of a new format: EMA CLOUD RANTS. Each week we will discuss one of the hot topics in enterprise IT to provide the viewer with rapid analyst insights, without any...

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posted by admin   | March 17, 2014 | 0 Comments

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An Overview of Oracle Cloud Strategy, Tactics, and Value If you track the large wave motions of the major providers in enterprise cloud computing, with the exception of Oracle, all the major providers have made loud recent splashes: SAP dove in headfirst with its HANA cloud platform at the October, 2013 TechEd conference. Amazon Web...

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posted by Evan Quinn   | March 17, 2014 | 0 Comments

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For as long as memory serves, the world’s leading independent data modeling tool has been ERwin.  Tracing its roots to 1988, part of the original LogicWorks line-up from the early and mid-1990s, sold to Platinum Technology, which was then acquired by CA Technologies (“CA”) in 1998, ERwin has been a leader if not the leader...

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