The Business Defined Hybrid Cloud – Or Why the Software Defined Data Center Needs a Brain

Let us look at a hypothetical example to better understand the difference between the traditional bottom-up approach to hybrid cloud management and the new business-driven paradigm. In Q4 of 2016, a bank wants to gain a 3% market share in North America with its trading tools directed toward savvy end customers that are between 30 and 40 years old, have an average household income of over $100k, and live in California. After reaching the Q4 goal, this same bank sets itself the new objective of defending its IRA market share against aggressive competition in California. Of course, our example bank does ...

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Cisco Is Turning Enterprise Pets into Scale Out Cattle

When we think back to why everyone’s favorite child named OpenStack failed so miserably to catch on in all but the largest enterprises, the conversation comes back to one central topic: OPEX. This topic consists of multiple dimensions: Initial deployment and configuration: Integrating OpenStack within a traditional data center setting has shown very costly, as much custom integration work has to be done. Separate set of management tools: New tools are needed to manage and monitor OpenStack environments. Especially performance and user experience management have proven to be difficult and costly. Lack of hardware supporting scale out: Turn-key scale out of OpenStack environments has remained a ...

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EMA Innovators of Cisco Live 2017 in Berlin

Jens Soeldner writing for iX Magazin, the largest German IT publication, and Torsten Volk of Enterprise Management Associations (EMA) have selected the two most outstanding and innovative vendors (out of 150 exhibitors) at last week’s Cisco Live event in Berlin. This EMA Innovators award crowns vendors that dare stepping outside the box to help their customers solve hard IT problems in a simpler, faster and often more cost effective manner. And the winners are: StratoScale and Zerto StratoScale – Private Scale Out Cloud 2.0 Website: http://www.stratoscale.com Founded in 2013 in Israel, Stratoscale attracted $70 million in venture cap ital (partially from big names such as Cisco Systems and Intel Capital, ...

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Orchestrating a Symphony of Application Automation


There is a reason orchestras have a single conductor. Can you imagine the cacophony that would result if a horn section performed out of sync with a string section? Or if the percussions played a faster beat then the woodwinds?  But in IT management, it’s all too common for organizations to have separate automation platforms [...]



By | August 3rd, 2015|IT Management, Steve Brasen, Systems Management|0 Comments

Change Management—Metrics, Best Practices, and Pitfalls


This is part two of a three-part series. In part one, I addressed the question, “What is change management?” and examined change management from the perspectives of both process and use case. In this blog, I’ll look at what it takes to make change management initiatives succeed—including metrics and requirements, best practice concerns, and some [...]



Change Management—The Big Picture


This is the first of a three-part series on change management. In this blog, I’ll try to answer the question, “What is change management?” from both a process and a benefits (or use-case) perspective. In the second installment, I’ll address best practices for both planning for and measuring the success of change management initiatives. I’ll [...]



The Real Reason Your Workforce Is Not As Productive As It Should Be


Chances are, in an average day, you are not accomplishing as many tasks as you would like … and neither are your colleagues or your employees. What is mystifying about that statement is that it seems today’s workforce is putting in more hours and more effort than ever before coinciding with an increased adoption of [...]



By | July 20th, 2015|IT Management, Steve Brasen, Systems Management|0 Comments

ITSM Futures: A Closer Look at Mobile and Unified Endpoint Management


In my last blog, I discussed how IT service management (ITSM) roles (and rules) are becoming more operations-aware. The blog examined a number of key game-changers for ITSM, including a growing requirement for shared analytics; the rise (not the demise) of the CMDB/CMS and service modeling; cloud as both a catalyst for innovation and a [...]



Office 365: To Cloud or Not to Cloud—That IS the Question!


It’s time to take a serious look at Office 365. The cloud edition of Microsoft’s broadly adopted business productivity suite – which bundles such popular packages as Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook – has been both heavily praised and heavily criticized since its introduction in 2011. While the adoption rate of [...]



By | June 21st, 2015|IT Management, Steve Brasen, Systems Management|0 Comments

Cisco’s Big Data Analytics Vision: Some Data Will Be Distributed Forever


Champions of big data analytics extoll the virtues of massive data stores. Enterprises have so much unstructured data that could help them improve operations and generate new revenue, they say. The more bytes, the better. Some might assume that enterprises will simply push every byte they can find into a Hadoop cluster or data warehouse. [...]



Is Your Organization Ready for Windows 10?


Here we go again. New releases of Microsoft’s flagship operating system are typically greeted with a combination of angst, curiosity, confusion, and dread in equal measure. It seems just as folks have gotten used to a particular Microsoft version, a new one is released with a completely different interface and requiring a whole new set [...]



By | June 5th, 2015|IT Management, Steve Brasen, Systems Management|0 Comments

The Future of ITSM: How Are the Roles (and the Rules) Changing?


Both the “rules” and the “roles” governing IT service management (ITSM) are evolving to support a far-broader need for inclusiveness across IT, and between IT and its service consumers. Recent EMA research, “What Is the Future of IT Service Management?” (March 2015), exposed a number of shifting trends that might surprise many in the industry. [...]



Open network management is the focus on spring ONUG meeting


The Open Networking User Group (ONUG) is a community of IT executives that are using their combined buying power to influence the networking industry. Members hail from companies such as Bank of America, JPMorgan Chase and Fidelity Investments. ONUG’s goal is to specify requirements and reference architectures for products that are open, more affordable and [...]



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