2016: Looking Ahead at ITSM—Want to Place Any Bets?

2016: Looking Ahead at ITSM—Want to Place Any Bets?

I thought I’d begin the year by making some predictions about what to look for in 2016 in the area of IT service management (ITSM).  For those of you who have been following my blogs with any regularity, and particularly for those who sat in on our webinar for the research report “What Is the [...]

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Business Continuity in the Age of the Cloud

Business Continuity in the Age of the Cloud

The cost of downtime varies significantly across various industries. Estimates range from as much as $6,000,000 an hour for a brokerage business to $90,000 per hour for media services. Backup and disaster recovery or business continuance enable an IT organization to recover from the loss of a file, object, data set, application, or an entire data center. The first step in ensuring business continuance is to have a second copy of the data as a minimum. Backup has evolved over the years with more sophisticated software and target hardware to enable faster and more frequent backups. These advances have increased ...

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Best Practices for Innovating Through Cloud Technologies – Utilizing Public, Private, and Hybrid Cloud

Best Practices for Innovating Through Cloud Technologies – Utilizing Public, Private, and Hybrid Cloud

Cloud computing can speed up deployment, reduce costs, and increase efficiency and connectivity. It can open up new ways to get computing work done, but more importantly, the inherent connectivity can change the way employees interact with each other and with customers. It can also change the way companies interact with suppliers and partners. The ease of standing up new apps and connecting with users through mobile devices, as well as the minimal capital investment, can spur innovation. EMA research on open cloud orchestration tools in Q4 of 2014 asked what percent of enterprise workloads were running in cloud environments. While ...

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posted by Evan Quinn   | February 5, 2014 | 0 Comments

DataHub_300x190

Cloudera’s promise of a packaged Enterprise Data Hub reached general availability on February 4, 2014. Cloudera took a rather combative position versus potential data hub competitors like Hortonworks and IBM, in response to videos like this. Regardless, the new Cloudera Enterprise Data Hub Edition indeed bundles a wide set of features needed for a turnkey...

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posted by Evan Quinn   | February 5, 2014 | 0 Comments

Web-Address_300x190

You type these letters everyday when you surf the web, or do so by inference when you “click on a link” in some fashion:  .com, .org., edu, .etc.  They are part of the addresses we use to navigate the Web, but they are changing, or more precisely expanding.  Here is a quick overview of how...

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posted by Torsten Volk   | February 3, 2014 | 0 Comments

Heterogeneous-Plane_300x190

Of course, I always encourage practitioners to carefully study the full EMA research report on the “Obstacles and Priorities on the Journey to the Software-Defined Data Center” or at least read the research study summary or at the very least join the EMA SDDC Research webinar on February 18, but I still want to briefly...

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Bridge_UnderConstruction_300x190

We ended 2013 with all sorts of vendors jumping on the SDN bandwagon, which has done more to confuse the issue than to solve any real world business problems. So we must ask ourselves what is SDN really? Well at this point it could be anything from a dessert topping to a floor polish depending...

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posted by Evan Quinn   | January 23, 2014 | 0 Comments

Billion-Dollars-Original_300x190

Growing or even maintaining global leadership in enterprise application software is not an easy thing to do given the fundamental changes in the competitive market structure and the rapid evolution in closely related platform technologies, both server-side and user-side.   Based on Q4 FY2013 and full year FY2013 results released on January 21, however, SAP is...

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PC-is-dead-newspaper2

I just got off the phone with a reporter from a major industry trade magazine (no names please!) who is preparing an article on enterprise mobile device adoption. Wanting to help ensure accuracy in the reporting, I provided him with statistical details from our recent research into the use of mobile devices in the enterprise...

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posted by David Monahan   | January 16, 2014 | 0 Comments

Security-lock-multi_facet-300x190

I see a significant gap in not only how the need for Security Awareness training is perceived as needed but also in the general quality of the programs and training delivered vs other types of training.  In many cases small companies avoid security awareness training due to ignorance, cost fears, or fears it will stifle...

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posted by David Monahan   | January 16, 2014 | 0 Comments

RSA-Boycotts_300x190px

With all of the negative attention that the NSA – RSA relationship (or deal) has been getting, many are fired up.  If the deal went down anything like it has been reported by Reuters, then rightfully so.  However, the last minute boycotts of the RSA event to show disapproval are a bit much. While these...

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green-matrix-security

Recently I briefed with ForeScout Technologies, a Network Admission/Access Control (NAC) vendor, to get an update on the CounterACT platform it has been delivering and developing for a few years and to see its recently announced ControlFabric technology.  I thought it wise to take another look at NAC vendors and how they address BYOD, rogue,...

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Perception-of-Data-Relationships-gained-from-meta-data-surveillance[3]

I hope you were able to read part 1 of this blog prior to coming to this part as it really sets the stage. Last week we all received reports on revelations that GCHQ (the rough British equivalent of NSA among other things) has been spying on the rest of the world also.  (Wash Post...

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