Artificial Intelligence and Machine Learning as the Guardians of Your Hybrid Data Center

Serverless computing, containers, IoT, DevOps, mobile workspaces and of course hybrid cloud are all technologies -and of course excellent buzzwords- with immediate impact on your organization’s security. Each one of these technologies increases the speed and agility of corporate IT, enabling your company to beat the competition. As enterprise IT complexity is exploding, this year’s RSA Conference attracted over 400 exhibitors and 45,000 attendees which makes it one of the largest IT events of the year, even bigger than the 2016 Amazon Re:Invent show. How Machine Learning and Artificial Intelligence Enhance Security Simply put, machine learning and artificial intelligence aim at enabling ...

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The Four Horsemen of the Hybrid Cloud Apocalypse – Vision of the Business Defined Data Center

EMA estimates that enterprises today waste over 50% of their IT budgets on inefficient application workload placement, configuration and management. As a side effect, they introduce tremendous operational risk in terms of security, regulatory compliance, performance and reliability. EMA’s 2017 hybrid cloud, software-defined data center (SDDC) and machine learning-related research projects (take a look at our prospectus) aim at helping customers address this waste and risk by slaying the four horsemen of hybrid cloud (listed below). Keep in mind that you may need to slay each horsemen hundreds of times—once for each application you need to deploy and manage—before he remains ...

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2017 Resolution 4: Analytics adoption/project expansion should be tied to business process improvements

In addition to aligning business strategy to analytics, leveraging business intelligence also means making business better. In most organizations, there are gaps in performance, lack of visibility, unhappy customers, etc. Part of the way to improve the internal workings within the organization is to ensure that analytics and business process improvement are tightly coupled. Making sure analytics is not only about data movement, reports, and metrics, but also about how people can leverage information more effectively, helps create an environment that supports constant improvements. The way in which people go about their daily tasks is affected by how data is consumed. Taking ...

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InterMapper Application for Splunk Answers Need for Log Analytics in Network Management


You may not have noticed, but log analytics has become table stakes for network management toolsets. Last year, Enterprise Management Associates® (EMA™) surveyed network managers about the data sources that have become important to engineering and operations tasks. Log files consistently scored higher than anything else, including flow data, packet analysis, and SNMP metrics. Fifty-nine [...]



By | August 28th, 2015|Featured, IT Management, Shamus McGillicuddy|0 Comments

Top 5 Reasons Custom Scripts are Putting Your Business at Risk


IT administrators love to write scripts – at least, the most talented ones do. Scripting provides a powerful platform to automate simple and repeatable tasks. However, like with most powerful tools, there is an overwhelming temptation for scripting to be overused. When faced with a project deadline, a high-pressure failure event, or even just the [...]



By | August 25th, 2015|IT Management, Steve Brasen, Systems Management|0 Comments

The Limits of Packet Capture


In preparation for my new ‘Achieving Hi-Fidelity Security’ research project, I thought I would post a relevant blog I wrote for InformationSecurityBuzz.com. I have packet capture data for forensics, isn’t that enough? No! Of late, I have briefed with a number of companies that provide full network packet capture capabilities.  They tout its benefits and that [...]



By | August 19th, 2015|David Monahan, IT Management, Scott Crawford, Security|0 Comments

Workload Automation: A Key Tool in a Fast Paced Tech Landscape


Consumers of IT services want speed and dependability above all else. When they envision a new service, they want it built and deployed in record time. While there has always been time pressure, it has become more pressing with the consumerization of IT. Consumerization describes the emergence of IT in the consumer market which then [...]



By | August 17th, 2015|Dan Twing, IT Management|0 Comments

Optimizing Change Management for Cloud, Agile, and Mobile: How the Technologies Are Evolving


This is the third blog in my series on change management. In the first, I examined both the processes and the use cases associated with managing change. In the second, I looked at metrics, best practices, and pitfalls. In this third blog, I’ll look at how the technologies for service modeling, automation, visualization, and self-service [...]



By | August 13th, 2015|Dennis Drogseth, IT Management, Service Management|0 Comments

Orchestrating a Symphony of Application Automation


There is a reason orchestras have a single conductor. Can you imagine the cacophony that would result if a horn section performed out of sync with a string section? Or if the percussions played a faster beat then the woodwinds?  But in IT management, it’s all too common for organizations to have separate automation platforms [...]



By | August 3rd, 2015|IT Management, Steve Brasen, Systems Management|0 Comments

Change Management—Metrics, Best Practices, and Pitfalls


This is part two of a three-part series. In part one, I addressed the question, “What is change management?” and examined change management from the perspectives of both process and use case. In this blog, I’ll look at what it takes to make change management initiatives succeed—including metrics and requirements, best practice concerns, and some [...]



Change Management—The Big Picture


This is the first of a three-part series on change management. In this blog, I’ll try to answer the question, “What is change management?” from both a process and a benefits (or use-case) perspective. In the second installment, I’ll address best practices for both planning for and measuring the success of change management initiatives. I’ll [...]



The Real Reason Your Workforce Is Not As Productive As It Should Be


Chances are, in an average day, you are not accomplishing as many tasks as you would like … and neither are your colleagues or your employees. What is mystifying about that statement is that it seems today’s workforce is putting in more hours and more effort than ever before coinciding with an increased adoption of [...]



By | July 20th, 2015|IT Management, Steve Brasen, Systems Management|0 Comments

ITSM Futures: A Closer Look at Mobile and Unified Endpoint Management


In my last blog, I discussed how IT service management (ITSM) roles (and rules) are becoming more operations-aware. The blog examined a number of key game-changers for ITSM, including a growing requirement for shared analytics; the rise (not the demise) of the CMDB/CMS and service modeling; cloud as both a catalyst for innovation and a [...]



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