posted by admin | November 15, 2011 | 0 Comments
See Dennis’ recent article on APM and BSM, posted at APM Digest,...
posted by admin | September 26, 2011 | 0 Comments
See Dennis’ recent blog post on the state of BSM Analytics, posted at BSM Digest, here: http://www.bsmdigest.com/bsm-analytics-what-are-they-and-why-should-you-care-part-one...
Posted in BSM, Uncategorized Tags: analytics, BSM
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New in the EMA Research Library- EcoSystem Cloud: Managing & Optimizing IT Services Across the Full Cloud Mosaic June 20, 2013 Dennis Drogseth
- Navigating the Application Dependency Mapping Maze: Finding the Right Solution and Making it Work for You June 6, 2013 Dennis Drogseth
- The Service Desk in the Age of Cloud and Agile: A Technology in Transformation April 25, 2013 Dennis Drogseth
- EMA/CXP Research Report: The Changing Role of the Service Desk in the Age of Cloud and Agile April 19, 2013 Dennis Drogseth
- CA Technologies Optimizes its Service Catalog to Support more Dynamic Consumer Demand April 8, 2013 Dennis Drogseth
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