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EMA conducted four research studies during Q4 2010 with over 400 respondents in total.  While the topics of these studies varied from two cloud computing topics and two asset management topics, we always include a standard set of demographic questions and budget questions.  I asked our Survey Production & Research Analytics Manager, Sylvia Rimmington, to combine the [...]

When designing the EMA Radar Report, I was unaware of this video of Gideon Gartner answering a question about the Gartner Magic Quadrant.  I only learned of this on twitter last week. Gideon is asked what he would do different if doing the Magic Quadrant today. His answer…he would use spider diagrams.  This is exactly [...]

Cloud SaaS can be a cost effective and  fast way to buy and start using software (see my top ten reasons to do SaaS).  However, while cloud SaaS can be great when done right, it can be painful to use when done wrong.  With the increasing interest, adequate bandwidth for delivery, and a marketplace ready to [...]

Software as a Service (SaaS) is a model of software delivery where customers access network-based software.  This is far from a new concept and has had many names in the past, such as service bureau (in the 1980’s), ASP (in the 1990’s), hosted software or on-demand software in the early 2000’s and most recently Cloud [...]

When you are looking at buying a new IT Management tool, do you put most of your emphasis on features, with only some consideration to cost to acquire?  What about the effort to deploy and operate?  You may only spend a few weeks or months doing the initial deployment, but you will have to administer [...]