2017 Resolution 5: Start small – get quick wins with plans for expansion


The best way to ensure analytics success is to make sure you take an iterative approach to development and design. Starting small and building up an analytics environment is the best way to make sure that you are getting requirements and applications right, without having to go back and redesign parts of your solution, wasting [...]



By | February 21st, 2017|Business Intelligence, Lyndsay Wise|0 Comments

2017 Resolution 4: Analytics adoption/project expansion should be tied to business process improvements


In addition to aligning business strategy to analytics, leveraging business intelligence also means making business better. In most organizations, there are gaps in performance, lack of visibility, unhappy customers, etc. Part of the way to improve the internal workings within the organization is to ensure that analytics and business process improvement are tightly coupled. Making sure analytics [...]



By | February 13th, 2017|Business Intelligence, Lyndsay Wise|0 Comments

Analytical Resolutions for Technologists and Tech Teams in 2017


Ahhh, the annual resolutions list! A time-honored tradition when we all look at the new year as an opportunity for a fresh start. res·o·lu·tion ˌrezəˈlo͞oSH(ə)n/ noun 1. a firm decision to do or not to do something. synonyms: intention, resolve, decision, intent, aim, plan, commitment, pledge, promise Sometimes these are crafted during the last couple [...]



By | January 5th, 2017|Business Intelligence, John Myers|0 Comments

Expanding analytics to include embedded applications


Many embedded analytics systems are leveraged within third-party applications as customer-facing solutions that provide access to analytics within other applications. We use them all the time by looking at our smart meter usage, online investment portfolios, or our athletic performance. The reality is that we use these embedded applications on a regular basis in our [...]



By | December 20th, 2016|Business Intelligence, Lyndsay Wise|0 Comments

Defining The Business Value of Analytics


I have covered the business intelligence market for several years and have had the opportunity to work with organizations to help them get their business intelligence projects up and running. Behind all of the research, case studies, and consulting projects, the drivers are always similar – organizations need a way to gain insight into what [...]



By | November 1st, 2016|Business Intelligence, Lyndsay Wise|0 Comments

Why Analytics and Automation Are Central to ITSM Transformation


In research done earlier this year, we looked at changing patterns of IT service management (ITSM) adoption across a population of 270 respondents in North America and Europe. One of the standout themes that emerged from our findings was the need for the service desk to become a more automated and analytically empowered center of [...]



By | November 9th, 2015|Dennis Drogseth, IT Management, Service Management|0 Comments

Checking the Pulse of Network Management


Earlier this week, I had the opportunity to attend IBM‘s Pulse conference, where the company welcomed over 10,000 of its software customers. This group is primarily focused on IBM’s Cloud & Smarter Infrastructure solutions, built largely around the Tivoli and Maximo portfolios. The overall theme of the event was how Cloud is the answer…to everything. [...]



By | February 27th, 2014|IT Management, Jim Frey, Network Management|0 Comments

IBM’s Big Bets: Cognitive and Analytics


IBM boasts an extensive portfolio of products and services to help organizations develop analytics solutions to gain business advantage and to improve the human condition. At IBM Information on Demand ("IOD") in Las Vegas the first week of November, IBM SVP and Group Executive Steve Mills, and other IBM executives, unveiled 30 announcements that identified [...]



By | November 22nd, 2013|Evan Quinn|1 Comment

Information Governance in the Age of Analytics, Big Data, eDiscovery and Social Media


As the digital world becomes increasingly more connected at the individual and organizational levels, our desire to derive insight from the collective stacks of electronically stored information (ESI) has fueled technology innovation and enabled companies to leverage these technologies and to transform their businesses as well as people’s lives. Meanwhile, organizations are in danger of [...]



By | January 5th, 2012|Enterprise Content, Gary MacFadden|0 Comments

Begin with End in Mind for Big-Data Analytics


Many times when discussing the topic of big-data, the focus is on the volume of the data, the structure of the data or the near real-time analysis requirements of the data.  We toss around buzzwords like Hadoop, structured vs unstructured, etc…. However, often times what is missed are the analysis goals of the big-data environment. [...]



By | October 16th, 2011|Business Intelligence, John Myers|0 Comments
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