posted by Dennis Drogseth | November 12, 2010 | 0 Comments
Sometimes… OK most of the time … the terms and words we use for “things” in service management are in themselves landmines. One of the worst culprits is of course the term “CMDB” which I like to compare to ‘The Holy Roman Empire” – which as H.G. Wells pointed out was neither “holy” nor “Roman” [...]
Posted in Dennis Drogseth Tags: Business service management, Configuration management database, Service management
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EMA Webinars- EcoSystem Cloud: Managing & Optimizing IT Services Across the Full Cloud Mosaic June 20, 2013 Dennis Drogseth
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