posted by Dennis Drogseth | June 27, 2011 | 0 Comments

The notion that the CMDB is now entering a “mature” phase
is naïve, and in many respects refuted by the high levels of innovation
attested to here. We are admittedly looking at toddlers learning
to walk, but what a transformation they may bring to the market, and to our
whole view of service management, as they take their first few steps!!
Posted in Dennis Drogseth, IT Management Tags: CMDB, Configuration management database, Service management

