Unified Endpoint Management: Bringing Multi-Device Support to the Next Generation of Business Professionals


It’s hard to believe there was actually a time before mobile devices. It wasn’t even all that long ago. In fact, this month Apple is celebrating the 10th anniversary of the iPhone. While the iPhone was not the first smartphone, its introduction is credited with kick-starting the mobile revolution and initiating the “consumerization of IT,” [...]



By | January 31st, 2017|IT Management, Steve Brasen, Systems Management|0 Comments

The Real Reason Apple Users Are Treated Like Second-Class Citizens


(With apologies to Jeff Foxworthy) You might be an Apple user if… You get blank stares from your IT department when you ask for SUS assistance Your company help desk constantly “escalates” through at least four technicians before you get to someone who can actually solve your problem You have to manually provision and update [...]



By | September 26th, 2016|IT Management, Steve Brasen, Systems Management|0 Comments

Endpoint Management and Security – More Effective as Partners than Adversaries


The primary function of enterprise IT management is to empower end users with access to technology resources that will boost their productivity and job performance. However, this focus is at odds with the core precepts of IT security which are adopted to minimize the exposure of enterprise systems, applications, and data. I recall that in [...]



By | September 2nd, 2016|IT Management, Steve Brasen, Systems Management|0 Comments

Windows 10…One Year Later


Time flies when you’re upgrading operating systems. It has officially been a year since Microsoft introduced Windows 10 to much fanfare and approbation. Acceptance of the platform was almost immediate, with many users simply grateful to migrate away from the much-maligned Windows 8 environment. At the core of the problems with the previous edition of [...]



By | August 18th, 2016|IT Management, Steve Brasen, Systems Management|0 Comments

Tips on Getting the Most Out of Your 1:1 iPad Education Program


There is no greater investment we can make in the future than to prepare our children to successfully navigate the challenges of tomorrow. Of course, predicting the workforce requirements of the future is a bit like trying to capture a fly with a cargo net—just when you think you have it, it slips through the [...]



By | July 5th, 2016|IT Management, Steve Brasen, Systems Management|0 Comments

Linux on Power—Poised for Greatness


For two decades, IBM’s Power Systems family of high-performance servers has been considered the premier alternative to x86-based systems. Combining fast processing, high availability, and rapid scalability, Power Systems are optimized to support big data and cloud architectures. Popularly deployed to run IBM’s AIX and IBM i operating systems, the platform has seen stiff competition [...]



By | April 22nd, 2016|IT Management, Steve Brasen, Systems Management|0 Comments

5 Reasons to Transition From the Dark Ages to the Digital Age With a Document Management System


We live in the digital age—or at least many of us do. Today’s IT-savvy users expect to be able to access any data, form, or record from any device at any location and at any time. However, some organizations seem to be perpetually stuck in the dark ages, relying on antiquated paper documents and physical [...]



By | April 11th, 2016|IT Management, Steve Brasen, Systems Management|0 Comments

User Experience Matters in Self-Service Provisioning


If you’re like me, you are increasingly becoming reliant on online shopping to replace the more arduous task of physical in-store shopping. I find this is particularly true during the holiday season when the idea of fighting traffic and elbowing crowds to desperately search numerous shops in order to find just the right gift for [...]



By | October 26th, 2015|IT Management, Steve Brasen, Systems Management|0 Comments

Top 5 Reasons IT Administrators Are Working Too Hard Managing Endpoints


IT administration is a thankless job. Let’s face it—the only time admins gain any recognition is when something goes wrong. In fact, the most successful IT administrators proactively manage very stable environments where very few failures and performance degradations occur. Unfortunately, though, this is rarely the case, and it is far more common for admins [...]



By | October 9th, 2015|IT Management, Steve Brasen, Systems Management|0 Comments
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