Software Defined Storage: Why Customers Should Care – Part 1 of 2


Much marketing hype and heated discussions should be seen as excellent indicators for the fact that Software Defined Storage (SDS) is one of the hottest topics in today’s data center. Naturally, every vendor defines SDS based on their own product range, sometimes leaving customer out of the equation. The following three questions are at the [...]



By | November 9th, 2016|IT Management, Torsten Volk|0 Comments

EMA Research: Enabling Enterprise IT Management to Optimally Support Big Data


What does Big Data mean to traditional enterprise IT? Organizations of any size and industry are becoming more and more aware of the incredible importance of capturing, managing and analyzing the data available to them. The more comprehensively companies are able to tap structured and unstructured data sources, the quicker they can refresh this data [...]



By | November 9th, 2016|IT Management, Torsten Volk|0 Comments

Rapid Evolution – OpenStack Is Growing Up


The Havana release of OpenStack was launched on October 17, about three weeks prior to the OpenStack Summit in Hong Kong.  As always, there are many new features -high availability, load balancing, easier upgrades, plugins for development tools, improved SDN support, fiber channel SAN support, improved bare metal capabilities- and even two new core components, [...]



By | November 9th, 2016|IT Management, Torsten Volk|0 Comments

War of the Stacks: OpenStack vs. CloudStack vs. vCloud vs. Amazon EC2


When it comes to cloud technologies, discussions often get passionate or even heated. It’s all about the “war of the stacks”, where much Cool Aid is dispensed to get customers to buy into the respective cult. This discussion reminds me of the old days of enterprise IT, where everything was about technology instead of business [...]



By | November 9th, 2016|IT Management, Torsten Volk|0 Comments

Introducing IT Service Management (ITSM) 2.0: A Cornerstone for Digital and IT Transformation


Over the course of numerous deployment dialogs and multiple research projects starting with last year’s work on “ITSM futures,” I have been tracking a still largely unheralded phenomenon: ITSM teams in many organizations are evolving to take a leadership role in helping all of IT become more efficient, more business aligned, and ever more relevant [...]



By | September 27th, 2016|Dennis Drogseth, IT Management, Service Management|0 Comments

The Real Reason Apple Users Are Treated Like Second-Class Citizens


(With apologies to Jeff Foxworthy) You might be an Apple user if… You get blank stares from your IT department when you ask for SUS assistance Your company help desk constantly “escalates” through at least four technicians before you get to someone who can actually solve your problem You have to manually provision and update [...]



By | September 26th, 2016|IT Management, Steve Brasen, Systems Management|0 Comments

The Top 5 IoT Lessons I Learned From Hollywood


In my last IoT blog, I talked about the history of IoT and the evolution of issues surrounding IoT devices. In this part of the series, we will expand on the issues around IoT and the data it collects. Research firms estimate that there will be between 20 billion and 30 billion IoT devices on Earth by 20201 and that they will [...]



By | September 23rd, 2016|David Monahan, IT Management, Scott Crawford, Security|0 Comments

Endpoint Management and Security – More Effective as Partners than Adversaries


The primary function of enterprise IT management is to empower end users with access to technology resources that will boost their productivity and job performance. However, this focus is at odds with the core precepts of IT security which are adopted to minimize the exposure of enterprise systems, applications, and data. I recall that in [...]



By | September 2nd, 2016|IT Management, Steve Brasen, Systems Management|0 Comments
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