About Jim Frey

Jim has 27 years of experience in the computing industry developing, deploying, managing, and marketing software and hardware products, with the last 21 of those years spent in network management, straddling both enterprise and service provider sectors. At Enterprise Management Associates, Jim is responsible for the Network Management practice area.

Hybrid Cloud & Infrastructure Management – Making the Switch


The New Year is always a good time for new beginnings, and 2015 is no exception.  With the start of 2015, my coverage focus at EMA is shifting and evolving.  After 22+ years in the network management space, including over six years as an industry analyst, I am starting a new chapter by shifting my [...]



Service Automation: Key for Maximizing IT and Business Efficiency


The dual revolutions of consumerization and cloud have certainly caused much disruption within and around IT. And universally they have also increased the expectations of IT end users. IT-enabled workers and the lines of business they represent are looking for a fast response to new technology needs combined with high levels of service quality—all at [...]



By | December 10th, 2014|IT Management, Jim Frey, Network Management|0 Comments

Citrix Stakes Software-Defined Ground; Network Remains Critical to Success


Last week, I attended a Citrix analyst relations summit program to learn about the company’s direction and strategy.  While the main-tent program was longer on vision than it was on execution details, there were some aspects of the proceedings that I found compelling. First off, there weren’t a lot of net new things being introduced, [...]



By | September 26th, 2014|IT Management, Jim Frey, Network Management|0 Comments

Turning to the Network to Solve Application Performance Issues


What’s your plan of action when faced with a thorny application performance issue?  Where do you turn?  Does everyone jump to the conclusion that it must be the network?  Or do you get the team together and have everyone say, “It’s not me?” These are typical approaches, and in the end, it sometimes becomes a [...]



By | June 9th, 2014|IT Management, Jim Frey, Network Management|0 Comments

An Ounce of Prevention: Preparing Your Network for VoIP


Deploying IP Voice (VoIP) is a big, important project for most organizations, involving a significant investment in new equipment, cost-justified on promises of increased flexibility and lower cost of operations.  But such returns can remain elusive – particular for those who don’t take the time to understand how VoIP works and the ways in which [...]



By | March 4th, 2014|IT Management, Jim Frey, Network Management|0 Comments

Checking the Pulse of Network Management


Earlier this week, I had the opportunity to attend IBM‘s Pulse conference, where the company welcomed over 10,000 of its software customers. This group is primarily focused on IBM’s Cloud & Smarter Infrastructure solutions, built largely around the Tivoli and Maximo portfolios. The overall theme of the event was how Cloud is the answer…to everything. [...]



By | February 27th, 2014|IT Management, Jim Frey, Network Management|0 Comments

CA Makes Unified Infrastructure Management a “Snap”


On October 8th, 2013, CA Technologies announced the availability of CA Nimsoft Monitor Snap—a free version of its full-featured performance monitoring solution, CA Nimsoft Monitor. The offering was created for the mid-market, typically made up of smaller enterprises whose IT infrastructures are growing in complexity, and thus need fully featured infrastructure monitoring solutions, but lack [...]



By | October 8th, 2013|IT Management, Jim Frey, Network Management|0 Comments
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