March « 2012 « EMA Blog Community

IBM Pulse 2012: Visibility – Control – Automation

posted by Torsten Volk | March 28, 2012 | 0 Comments

Pulse

Every March, IBM invites customers and analysts to its annual Pulse user conference. This year, Pulse was all about the more efficient delivery of IT services, a concept that is usually referred to as “cloud”. Since cloud has developed into a term that, due to its overuse, is often frowned upon, to say the least,...

Posted in IT Management, Systems Management, Torsten Volk Tags: cloud computing, IBM, IBM Tivoli Storage Manager, Tivoli Service Automation Manager

More on next gen ITM

posted by | March 27, 2012 | 0 Comments

data_light_traffic

Spent some time today writing up Serena’s new Demand Management offering; look for an Impact Brief shortly. Along these lines, I’m tracking a number of what I call next generation IT management vendors, which by my definition must incorporate both project and service management capabilities on a common platform with integrated resource management. It’s still...

Posted in Charles Betz, IT Management, Service Management Tags: Demand Management, Information Technology Infrastructure Library, Information technology management, IT service management, Service management

IT cannot prioritize

posted by | March 27, 2012 | 0 Comments

My survey on IT demand management just came in, and it’s fascinating. I could get used to this research thing… As I’ve discussed here, here, and here, trends like DevOps and Lean IT are challenging the traditional silos of technology management, and spurring interest in more unified approaches to IT demand and execution. Until I...

Posted in Charles Betz, IT Management, Service Management

User Experience Management Panel in Boston

posted by Dennis Drogseth | March 21, 2012 | 0 Comments

Uers Experience Management

User Experience Management (UEM) continues to capture interest in the marketplace. And yet it remains somewhat elusive. So, what is User Experience Management really? It’s gone by many other names in the past, such as Quality of Experience (QoE), and has other incarnations in the present such as Real User Management (RUM). Older, typically network-centric...

Posted in Dennis Drogseth, IT Management, Service Management Tags: Human-Computer Interaction, Quality of Experience, UEM, User experience

The Link Between eDiscovery Software and Improving Healthcare Outcomes

posted by | March 16, 2012 | 0 Comments

electronic-medical-records-resized copy

What works for one industry can often be applied in another. One of the positive unintended consequences of forcing highly regulated and litigious industries to adopt technology solutions to slog through mountains of electronically stored information (ESI) is these systems, in some ways, have become more intelligent than humans in discerning relationships between words and...

Posted in Enterprise Content, Gary MacFadden Tags: cloud computing, Electronic discovery, Electronically Stored Information, Federal Rules of Civil Procedure, Information technology, Latham & Watkins, Technology, Unintended consequences

Doing Data Virtualization Right to Enable BI Agility

posted by Shawn Rogers | March 14, 2012 | 0 Comments

change-ahead_sign-300x190

I’ve been participating in the web seminar series hosted by Informatica covering data virtualization (DV) technology. As many of you know I feel strongly about the impact this technology can have on your business and I believe there is a place for it within most companies. I just finished listening to the latest program in...

Posted in Business Intelligence, Shawn Rogers Tags: Data integration, data quality, Data warehouse, datavirtualization, Enterprise Information Integration, Extract transform load, Master Data Management

Taking the Pulse of IBM and Maximo

posted by | March 13, 2012 | 0 Comments

IBM-Pulse-2012

I spent a few days at IBM Pulse last week, the IBM conference associated with infrastructure management and the Tivoli product line. It was an enormous event at the MGM Grand in Las Vegas – 8,000 people as announced at the conference. IBM is of course in a class by itself in terms of its...

Posted in Charles Betz, IT Management, Service Management Tags: asset management, DevOps, Enterprise Asset Management, IBM, Maximo, MRO Software, Open Services for Lifecycle Collaboration, PeopleSoft

The Many Dimensions of User Experience Management (UEM)

posted by Dennis Drogseth | March 13, 2012 | 0 Comments

See Dennis’ recent article on User Experience Management (UEM), posted at APM Digest,...

Posted in Dennis Drogseth, IT Management, Service Management Tags: APM, UEM

Hybrid Cloud “FrankenApps” Driving New Requirements for Cloud Providers and APM Vendors

posted by Julie Craig | March 12, 2012 | 0 Comments

I apologize for the lack of postings lately, but the APM marketplace is full of news and I’ve been off covering it in a number of new papers posted at: www.emausa.com. I also took the time to write an article for APM Digest entitled “Why Your APM Solutions may not be Cloud Ready”, available at:...

Posted in IT Management, Julie Craig Tags: Application Performance Management, cloudcomputing, IBM, Open Services for Lifecycle Collaboration, OpSource, Platform as a service, Service

Phish-ing for New Operational Revenues

posted by John Myers | March 7, 2012 | 0 Comments

SmarterCitiesFeatureGraphic

Miami Dolphins, Sun Life Stadium and IBM Intelligence Operations Center Last September, Forbes Magazine published its 2011 ranking of the NFL’s Most Valuable Teams. Forbes gives detailed financial information on why NFL franchise values are “only” growing by 1.4%. The article notes that operating costs for NFL franchises are rising. This increase is due to: Increased...

Posted in Business Intelligence, John Myers Tags: IBM, Intelligence Operations Center, Miami Dolphins, Sun Life Stadium